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Terms and Conditions

PRIVACY POLICY
The Integrity and security of information is very important to Lucid New York, under no circumstances will we share or sell your personal information with anyone outside of our company for any reason without your written permission.

HOW INFORMATION IS USED
Transactional information: account info, credit card numbers, billing and ship-to address are used to process and deliver your orders only. Any information input in the site resides on secure, private server. Credit Card numbers are NOT stored on our servers.

PROMOTIONS AND NEWSLETTERS
With your permission, we periodically send out notifications of new items or special promotions. Every communication includes the option to unsubscribe from our mailing lists.

Shipping
Priority Mail (delivery up to 8-10 days from the date of the order) - $5.95.
Promotional offer: free shipping in the USA and abroad for all orders over $75.
For international shipping please contact us at: info(at)lucidnewyork.com or call at (646) 342-2549.

Return/Exchange Policy
We will be glad to exchange or credit your credit card if you are not completely satisfied with our products. The merchandise must be returned to Lucid New York in its original condition within 14 days from the date of purchase.
Shipping and handling fee is not refundable. Please send us an email to info(at)LucidNewYork.com and we will advise you how to handle a return.

Using Lucid New York website signifies your agreement with the above policies. We hope you enjoy shopping with us!
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